Privacy Policy

Athens Premium Catering (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our catering services.

We operate in accordance with the General Data Protection Regulation (GDPR) and applicable Greek data protection law. By using our website, you agree to the collection and use of information in accordance with this policy.

If you have questions or concerns about this policy or our practices, please contact us at legal@athenspc.gr.

We collect information in the following ways:

Information you provide directly. When you complete our contact or inquiry form, we collect your name, email address, phone number (if provided), event type, event date, guest count, and any message you send us. We only collect what is necessary to respond to your inquiry.

Usage data. When you visit our website, we may automatically collect certain information about your device and how you interact with our pages — including pages visited, time spent on site, browser type, and referring URL. This data is only collected if you have consented to analytics cookies.

Cookies and tracking technologies. We use cookies to operate our website and, where you consent, to analyse traffic. See Section 4 (Cookies) for full details.

We use the information we collect for the following purposes:

• To respond to your catering inquiries and provide our services
• To communicate with you about your event, including quotes and confirmations
• To improve and optimise our website experience (with your consent)
• To send relevant communications, such as follow-ups or service updates (only with explicit consent)
• To comply with our legal obligations and resolve any disputes

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

We use cookies — small text files stored on your device — to ensure the website functions correctly and, where consented, to improve our service. We categorise cookies as follows:

Essential cookies. These are required for the website to operate and cannot be disabled. They include session management and security tokens.

Analytics cookies. If you consent, we use analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymised wherever possible.

Marketing cookies. If you consent, we may use remarketing technologies to deliver relevant advertisements and measure campaign performance. No marketing scripts are loaded without your explicit consent.

You can manage or withdraw your cookie consent at any time using the Cookie Settings link in the footer of every page. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

We do not sell, trade, or rent your personal data to third parties.

We may share your information only in the following limited circumstances:

Service providers. We work with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., web hosting providers, email service providers). These parties are contractually bound to handle your data securely and only as instructed by us.

Legal requirements. We may disclose your information where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights or the safety of others.

As a resident of the European Union or European Economic Area, you have the following rights under the GDPR:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete data.
• Right to erasure — you may request that we delete your personal data, subject to legal retention requirements.
• Right to restriction — you may ask us to restrict processing of your data in certain circumstances.
• Right to data portability — you may request your data in a structured, machine-readable format.
• Right to object — you may object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at legal@athenspc.gr. We will respond within 30 days. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.

We retain personal data submitted via our contact form for a maximum of 12 months from the date of submission, unless a contractual relationship is established, in which case data is retained for the duration of that relationship plus any legally required period thereafter.

Analytics data is retained in accordance with the respective service provider's data retention policy (e.g., Google Analytics defaults to 14 months). Marketing pixel data follows the provider's policies.

Data that is no longer needed for its original purpose is securely deleted or anonymised.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our website is served over HTTPS and access to stored inquiry data is restricted to authorised personnel.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

For any questions, requests, or concerns relating to this Privacy Policy or your personal data, please contact our Data Protection contact:

Athens Premium Catering
12 Kolonaki Square, Athens, 106 73, Greece
Email: legal@athenspc.gr

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date shown above.